Frequently asked questions
What can a website do for me?
A website increases brand recognition in the minds of your customers. Basically, this means you will have a wider customer base and gain increased sales or service to your business. Almost everyone in the world uses the internet now, so if you would like to access customers Australia-wide or worldwide, you need a website for your business.
How long will it take for my web site to be designed?
This usually depends on the size and complexity of the website, as well as your commitment to sending us relevant information at the different stages of production.
Usually a website will be live within 28 days, but of course this depends on the number of revisions you request.
What are the things that you expect from my company to complete the web site design?
When you speak to our Sales Team during your free consultation they will walk you through the exact process, explaining what we will need from you every step of the way. Don't worry we don’t like to make things too complicated!
Once my website design is completed what post-production services do you offer?
We offer expert online marketing services; our specialist team will optimise your website using either Search Engine Optimisation (SEO) or Pay Per Click (PPC) so that it ranks higher with Google and other search engines, gradually increasing the traffic to your website.
We also offer ongoing Support Services if you have any problems or need help making changes once your website is live.
Is your content management system (CMS) easy to use?
Yes our Content Management System (CMS) is extremely easy to use. Our Support Team will teach you how to effectively update your website.
What is a domain name?
A domain name is the unique online address that your customers use to find your company on the Internet. Our domain name is www.sitesnstores.com.au
What is hosting?
Hosting is like renting an office space. But in this instance you are renting space on the Internet for your website.
Can you provide all our web design and hosting services?
We are a full service website design company. We will work with you every step of the way and will continue helping you develop & host your site once it is completed and live.
Can I have an ecommerce system for my website?
At Sites n Stores we create your online store for you and then you update your products so that you are able to sell your up-to-date products online 24 hours a day 7 days a week! It is such a great way to sell your products and services!
Can I register a domain name through Sites n Stores?
Yes of course, we can register a domain name for you, or if you have a pre-existing domain name we can use that too.
What is your payment policy and what type of payments do you accept?
At Sites n Stores we don’t lock our clients into any contracts. Everything is done on a month by month basis and we accept payment via credit card, direct debit or BPay.